5 Top Tips For Customer Retention To Drive Revenue

As we all know, customer retention is paramount in business and if you are losing them out the back door as fast as they are coming in the front, your business won’t succeed. You should be striving for not only satisfied customers…but loyal customers! Ones who will return year on year, recommend you to their… Continue reading 5 Top Tips For Customer Retention To Drive Revenue

A Quick How To Guide On Staff Appraisals

Individual organisations each have their own way of conducting appraisals, but it is something every company has to do. All written appraisals tend to follow a similar process, an employee’s having a meeting with their line manager, in which they discuss how the employee feels that they have performed, if they have met their targets… Continue reading A Quick How To Guide On Staff Appraisals